FBR's dedicated Helpline on a daily basis responds to 1000 - 1500 queries via telephone calls and 500 queries through email. 80 % of the queries are resolved on the spot.
You can contact the FBR Helpline through the following channels:
i) Telephone: +92 51 111 772 772 - (Monday to Thursday - 9:00 am to 09:00 pm), (Friday - 9:00 am to 05:30 pm )
ii) Exclusive Telephone line for Females: +92 51 9107025 - (Monday to Thursday - 9:00 am to 03:00 pm), (Friday - 09:00 am to 12:30 pm )
iii) Email: helpline@fbr.gov.pk
iv) Website: Customer Relationship Management (CRM) System
v) Help Desk: Customer Relationship Management (CRM) System for Digital Invoicing
Your queries shall be personally attended and immediately responded.
