FBR's dedicated Helpline on a daily basis responds to 1000 - 1500 queries via telephone calls and 500 queries through email. 80 % of the queries are resolved on the spot.
You can contact the FBR Helpline through the following channels:
i) Telephone: +92 51 111 772 772
ii) Email: helpline@fbr.gov.pk
iii) Website: Customer Relationship Management (CRM) System
Helpline Timings
Monday to Friday - 8:30 am to 11:30 pm
Your queries shall be personally attended and immediately responded.
